Microsoft: Progress made in outage repair, but over 20 products still affected.

BlockBeats news, November 13 - Microsoft (MSFT) stated it is making progress in restoring access to its flagship software and ending the outage that has crippled government agencies, traders, and corporate operations worldwide. In a bulletin issued around 9 a.m. New York time, the company said service availability is improving, with "email queues significantly reduced and approaching normal levels." Nevertheless, the company warned that users of more than 20 products and services may continue to encounter errors.

The cause of the outage remains unclear, but the company described that the "core processes" on some servers had completely stopped responding due to excessive load. Initial efforts to troubleshoot the issue and deploy fixes were hampered by additional server errors that subsequently emerged. Microsoft said it will provide more details after the incident is resolved, adding that there is no evidence of malicious activity.