Beating AI News Flash: Microsoft has officially confirmed that the global service outage, which had persisted for over 24 hours, has been fully resolved. As of the latest announcement, all affected products including Microsoft 365 (both Enterprise and Consumer editions), Outlook, Teams, and Copilot have returned to normal operation. The service status page displays "All products are operational," and the email backlog has also been cleared.
The outage began on November 12 and affected more than 70 countries and regions worldwide. Microsoft stated that it has completed the root cause fix and restored services for remaining affected customers and regions. Microsoft previously apologized, stating that the outage was caused by a technical issue introduced during an early network capacity upgrade (which was exposed following a subsequent network change), unrelated to cyberattacks or AI, and promised to release a full post-incident report subsequently.
