BlockBeats news, November 7 - In response to a community user's post claiming that Binance has UID collisions, a lost transfer of 11,398.77 USDT, and the platform's refusal to cooperate with law enforcement, Binance co-founder Yi He stated that each Binance user has only one independent UID, and there are no UID collisions.
Yi He explained that the user originally intended to transfer funds from Binance to Binance Thailand. Normally, cross-site transfers should use an address or QR code, but the user directly entered the UID during the transfer process. Although the platform has a secondary confirmation step, the user completed the transfer without carefully verifying. After discovering the mistaken transfer, the user immediately contacted Yi He, and she and four employees intervened right away and froze the relevant funds at the first opportunity.
Yi He stated that the recipient is not a criminal actor but a user who received mistakenly transferred funds. Currently, this user is inactive, and the Binance team has made multiple attempts to contact them but has not yet received a response. If the recipient insists on not returning the funds, the platform can only intervene through customer service for negotiation. Yi He also pointed out that the user reported the case to police in Thailand and demanded that Binance's main site directly transfer another country's user's assets, which does not comply with local law enforcement procedures; the report should be filed with law enforcement agencies in the country where the recipient is located.
Yi He said the team has previously assisted in handling large mistaken transfer incidents and facilitated settlements between both parties through negotiation, and will continue to contact the recipient.
Yi He finally reminded that local fiat trading platforms such as Binance Turkey, Binance Thailand, and Binance US are independent platforms and do not share an account system. Users should carefully verify addresses and UIDs when conducting cross-platform transfers or withdrawals.
