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Bitget reports on the progress of handling the VOXEL contract's abnormal transaction: the rollback of transactions related to the account and account recovery has been basically completed.

BlockBeats News, April 22nd. According to an official announcement, Bitget has announced that the rollback of relevant accounts and the recovery of accounts have been basically completed. At the same time, compensation for users who experienced contract losses during the abnormal trading period is also in progress. Bitget will give top priority to this and complete it as soon as possible.


Bitget has also noticed that some users have provided feedback that after the transaction rollback, there have been incidents of "erroneous fee deductions" and "inaccurate profit and loss calculations." Bitget has initiated an internal recheck and reassurance process. If users have any questions, please contact 24/7 online customer service. Bitget will verify promptly to ensure that no user will experience any "erroneous transaction fee deductions" or "loss of principal" due to this incident.


Bitget will continue to optimize its platform products, risk control systems, and trading experience.

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