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Ledger Says It Won't Compensate Users After Vital Customer Data Hacked

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Ledger CEO Pascal Gauthier said the company would not compensate customers whose personal data was leaked on hacked sites, including those whose home addresses were leaked.

Original Source: Caiyun Blockchain

Ledger CEO Pascal Gauthier said that the company will not compensate those who have their personal data leaked on the hacker website of customers, including those who gave away their home addresses.

More sensitive data was stolen, according to the hacker's website, where some of Ledger's estimated 270,000 users posted their names, shipping addresses and phone numbers online Number. However, the company will not provide any compensation.

"If the company is so small, then we will not be able to compensate the equivalent amount of millions of users and all devices, it is simply impossible. Pascal Gauthier told Media: "It just kills the company. Instead, we prefer to focus on the future. What Ledger is doing now is investing a lot of time and money into building the next layer of security and the next product that will bring more security to our users. "

We were alerted today of a dump of the contents of a Ledger customer database on Raidforum. We are still confirming, but early indications are that this is indeed possible is the content of our e-commerce database from June 2020.

— Ledger (@Ledger) December 20, 2020
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As reported in the media, the release of more sensitive data has led to an escalation of phishing attacks. Previously, emails asked Ledger users to download malicious links, hoping to obtain their encryption with private keys Currency. Now, the emails tell Ledger customers they know their names and addresses, and threaten to come to their homes to steal their cryptocurrency unless they pay a ransom.

"This is just an online scam to scare you with these tactics. This is an effective method against an attacker. Actually moving into someone's home is a very expensive thing to do. Pascal Gauthier said.

But he believes that these threats are unlikely to be real.

"Even if it is a possibility, we do not deny that it is a possibility, but it is not the highest probability that it will happen. The database has been out since June, and no one has reported the attack.

Gauthier argued that scammers will try to spend as little money as possible, and this type of phishing attack allows them to easily target large numbers of customers as online customers without exposing them to the risk of an attack.

Gauthier said his customers would not have to move to avoid physical attacks. He said users should not Store private keys in your own home, especially if storing large amounts of cryptocurrency.

“Do you keep a million dollars in cash at home? If you have that much wealth, it shouldn't be kept at home. ’ he said. Ledger advises users to store their private keys in a secure location where no one else can access them.

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Image: Shutterstock

Bitcoin Escrow Service provider Casa CTO Jameson Lopp is involved

He may not have been attacked in his home, but Casa CTO Jameson Lopp knows a thing or two about personal safety In 2017, he was beaten by SWAT at his home. After that, he spent a lot of time and energy going to an unknown place and keeping his location a secret. He even spent $5,000 on private detectives to see if they could trace to him (they couldn't track them down). As the CTO of bitcoin custodian Casa, he knows a thing or two about security.

“Hackers can't Avoided. Fundamentally, information is free. You see this recurring problem in all services that store large amounts of information, especially valuable personal identifiers. He has no reason to expect this kind of thing to slow down. ’” he told the outlet.

Lopp believes that companies should delete as much as possible the owners receiving threatening emails about bitcoin ransoms (although in Europe with GDPR is trickier).

On the question of threatening phishing attacks, he said: “Most of it will be scareware, no one will be caught scared.

However, he said scammers can use these attacks to select high-profile targets. Since assaulting someone at home is risky, he said , the attacker would first do a lot of research, checking if someone has a luxury car or a house to figure out who to attack.