BlockBeats News, September 6 — WOO X issued a statement regarding abnormal user withdrawals, noting that it has become aware of reports concerning withdrawal processing times and is currently reviewing relevant cases and system status. Some requests may still be in the review or on-chain processing stage, and the team is working diligently to resolve the issue as soon as possible.
Users experiencing withdrawal delays can submit their UID, withdrawal order number, application time, asset and network information, as well as status screenshots through official customer service channels. The platform reminds users not to trust unsolicited private messages or share passwords, mnemonic phrases, private keys, or verification codes.
WOO X also stated that it reserves the right to take legal action against those who fabricate, distort, or maliciously spread false information that harms users or the platform's reputation, and reminds users to rely solely on official announcements and customer service channels for accurate information.
Previously reported, on-chain detective ZachXBT issued a community alert stating that over the past three days, multiple verified WOO X users have reported withdrawals stuck in "pending" or "processing" status.
