Qianwen App fully opens third-party agents, with the first batch accessing Luckin Coffee, KFC, and China Eastern Airlines

According to Omdena Beating monitoring, Alibaba's Q&A App has announced that it will fully open up to third-party Agents and Skills. All companies can not only operate their own branded Agent but also customize personas and service boundaries. The first batch of companies to join include Luckin Coffee, KFC, China Eastern Airlines, and Maidong Ice City. Users can already experience services such as ordering from Luckin Coffee and KFC for in-store pickup within the Q&A app. The relevant companies are also testing the integration of intelligent entities, and the open platform will officially launch soon.

The upgraded branded Agents have memory and proactive planning capabilities. The China Eastern Airlines Agent, after gaining a deep understanding of the user's travel plans and preferences, can intelligently recommend itinerary options. The Luckin Coffee Agent, on the other hand, can proactively alert users of long lunchtime queues and suggest placing an order half an hour in advance.

Over the past six months, the Q&A App has successively integrated dozens of Alibaba ecosystem Agents for services such as maps, ride-hailing, shopping, and flash sales, providing hundreds of millions of service-related conversations daily.