Jack Dorsey's New Long Read: Using AI to Replace Hierarchical Coordination and Reshape Human Organizational Structure

BlockBeats News, March 31st, Twitter founder Jack Dorsey and Roelof Botha co-authored a long article titled "From Hierarchy to Intelligence," outlining that using AI to replace human hierarchical coordination will become a universal pattern for future organizations, putting an end to the two-thousand-year reliance on hierarchy. The core points are as follows:

For over 2000 years, organizational design has been built on top of the Hierarchy, a structure originating from the military and industrial ages, mainly constrained by human "Span of Control" usually effectively managing only 3-8 people. Hierarchy is essentially an "information routing protocol" but significantly slows down information flow and decision-making speed as the levels increase. Block is attempting to comprehensively replace the human hierarchical coordination function with AI, transitioning companies from an "Hierarchical Organization" to a "Company built as an Intelligent Body." Value will shift from hierarchy to intelligence, with human roles pushed to the "edge," responsible for facing reality, intuition, and ethics, while AI handles coordination, alignment, and proactive decision-making.

The article proposes constructing two key world models with AI to replace middle management:

Company World Model: Based on various decision records, code, documents, etc., generated from remote work, enabling AI to continuously grasp the internal operational status of the company.

Customer World Model: Based on real transaction data generated by Cash App, Square, etc. (Block believes money is the most honest signal), forming a deep understanding of the real economic situation of customers.