Force Majuere: Users who suffered losses due to the market flash crash can register with Binance for compensation, and each case will be reviewed individually

BlockBeats News, October 11, Binance co-founder He Yi posted a message stating, "Due to significant market volatility in the past 16 hours and high user traffic, some users experienced issues with their trades. We deeply apologize for this. If you have suffered losses due to Binance-related reasons, please contact customer support to register your case. We will individually review account activities, analyze the situations, and provide appropriate compensations. However, losses due to market volatility and unrealized profits are not covered under compensation."

"Binance is Binance because we never evade problems. When facing issues, we take responsibility—no excuses or pretexts. Binance is committed to serving each user to the best of our ability and handling the responsibilities we should bear. Currently, the market is experiencing significant volatility, so please be aware of investment risks."