FTX reminds customers to submit claims in a timely manner, with September 29, 2023 as the final deadline.
BlockBeats reported on September 22 that cryptocurrency trading platform FTX has reminded its customers that the final submission date for customer claims is 4pm Eastern Time on September 29, 2023. FTX advises users to log in to the customer claims portal to begin the claims process. FTX requires customers to provide KYC information during the claims process, and the KYC verification process will continue after the deadline.
In addition, FTX has sent a separate notification on September 17, 2023 regarding accounts that were previously frozen due to a network security incident.